Product Designer

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We’re looking for a Designer to join our Design team.

At PassFort, we share a powerful vision to enable businesses & individuals to establish trust online. We’re connecting the human concept of trust with the transformative technology of the internet.

We currently do this by giving regulated businesses the tools they need to automate and digitalise the onboarding, verification and management of their customers - that means customers can be onboarded in real-time, without ever having met in person. Our clients save time and money, reduce complexity and improve customer satisfaction.


What you’ll be doing

You’ll work with other designers, writers, product managers and engineers to help solve complex user-software problems. You’ll be a voice for our users and their needs. An internal champion for exceptional product quality and the need for cohesive experiences.

On a day-to-day basis you’ll be involved in all parts of the design process. You’ll take part in user research, uncovering and documenting underserved user needs. You’ll go wide in looking for solutions to user problems, generating multiple low-fidelity potential solutions.

Using your inclusive, open and transparent approach to work, you’ll seek out feedback from users, stakeholders and colleagues throughout the design process, receiving in good faith and using new insights to inform the direction of your work.

Your solutions will be simple and elegant and make use of the PassFort design system which you will help to maintain and evolve.

What we’re looking for

  • Excellent interaction design skills: You’ll have an understanding of multi-step and cross-platform flows. Proficiency in sketching and wireframing features and user journeys, and an understanding for the need to design for different potential states (errors, successes, dead-ends).
  • Strong visual design skills: layout, visual hierarchy, colour, typography, and iconography.
  • An understanding of how user research fits into the design process: You’ll be aware of different methodologies and when to use them.
  • Desire to continually learn, develop your skills, and evolve as a designer. Have the confidence and maturity to experiment with new research and design approaches as well as new methods and tooling.
  • Strong attention to detail.
  • Ability to be comfortable with, and embrace ambiguity.
  • Working knowledge of Sketch/Figma or similar design tool.
  • A portfolio showing your process and decision-making skills, as well as the final deliverables

Additional information

  • Remote status

    Flexible remote

Or, know someone who would be a perfect fit? Let them know!

London Office

1 Mark Square
EC2A 4EG London Directions View page

Workplace and Culture

There's lots we do towards building a great culture here, but we think there's a few things that stand out

  • We couldn't be more central - next to Old Street station. Easy transport links, and great food.
  • We are very dog-friendly. Our current office dogs include Penny, Buzz, Woody & Pippa.
  • We're invested in a great work life balance, and committed to ensuring you look after yourself, mentally and physically.
  • We're a social bunch, with team events, board game nights, ping pong tournaments, Friday drinks..
  • We're a bit biscuit obsessed - we'll be introducing you to a new 'guest' biscuit every month.

Already working at PassFort?

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